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Why Some Web Sites Sell and Others Don't Written by Charlie Cook
Why is it that some web sites help sell products and services while most languish in obscurity and only serve as a drain on finances? Web sites are relatively low in cost to build and manage, and have worldwide reach. They can help you grow your business and in some cases be the primary source of new business. Yes, a web site can be the next best thing since sliced bread.
Why dont most web sites attract prospects, help convert them to clients or customers, or function as a source of revenue? To answer this question for your own web site, focus on its purpose. For most independent professionals and small business owners, web sites are meant to:
Attract as many qualified prospects as possible Build a target list of people who want you to market to them Convert prospects to clients and paying customers Convert clients to repeat clients
If your web site does these things, its a winner. If not, then its time to review what is working and what isnt.
WHY MOST SITES DONT WORK
Most sites are, in a word, boring to others than the creators. They focus on the firms services, products, processes and credentials. They are a turnoff to prospects and can keep you from earning money. If your web site shouldnt be about your firm what should be the primary content?
CLIENT PROBLEM FOCUSED CONTENT SELLS
Sites that work to sell products and services attract prospects because they provide information prospects want and can use to solve a problem or meet a need. If youre a lawyer, your site should focus on legal tips and strategies your target market can use. If youre a graphic designer, include ideas on using design to improve communications, or if youre a computer systems expert, give your site visitors tips on keeping their computers from crashing. A writer could include a tutorial on writing with examples of copy makeovers of web pages, press releases or brochures.
This educational focus for your web site works for a number of reasons. People usually search the internet for free information. Prospects will want to visit your site because they know they can get a couple of ideas they can use, and by providing this information, you establish yourself as an expert in your field. Finally, your information educates prospects about opportunities they may not have been aware of.
Its content that pulls. Just take a look at http://drudgereport.com/. No flashy, fancy graphics; just straightforward content. Yet it pulls in over four and a half million hits each day, five and a half million per day during this past month and has made Matt Drudge millions of dollars. Content brings customers to the site and keeps them there.
Whats the content your prospects would love to read on your site? (Hint: It provides answers to common client questions and problems.)
SITE DESIGN AND NAVIGATION
Many sites have some educational and client centered content on their site, but its buried behind uninteresting homepages or by flash movies or graphic full pages that turn visitors away so they never see the good stuff. In some cases its simply a matter of moving hidden content to the homepage and augmenting it to give prospects what they want. Use your sites design, navigation systems, graphics and links to ensure visitors view the content that will interest them and to take the desired action.
What do you want visitors to your site to do? Does the site design move people to the desired action?
HOW TO ATTRACT PROSPECTS TO YOUR SITE
Once you have a web site prospects will want to visit and read, the next step is to find as many ways as possible to pull prospects to your site so they find your great content. Use these strategies to pull in prospects:
Distribute your articles, including your offer and site link, to every ezine, web site, publication and forum you can. There are thousands out there. Ask your subscribers to forward your articles to others. Make it easy for people who visit your web site to send the URL of articles found on your site to everyone in their network. Help the search engines find your site by identifying the key words people are likely to use most frequently to search for your site. Then put them in the title tag and body of your web pages.
IS YOUR WEB SITE WORKING?
Does your site pull in a steady steam of prospects, build your target list and supply you with both clients and income from product sales? If not, take a look at your site content, design and promotional strategy. With a little effort you can leverage your expertise, whether its about the law, computers, design or writing to create a web site that works to educate your prospects and to grow your business!
2003 © In Mind Communications, LLC. All rights reserved.
The author, Marketing Coach, Charlie Cook, helps independent professionals and small business owners who are struggling to attract more clients. To get the free marketing guide, 7 Steps to Get More Clients and Grow Your Business visit www.charliecook.net or write ccook@charliecook.net
Additional Articles by Charlie Cook
5 Ways to Generate Leads with Your Web Site
8 Common Marketing Mistakes
Are You Ignoring These Marketing Principles
Are You Marketing to Your Potential
Are You Marketing With A Deaf Ear
Are Your Emails Gettting Through
Building Web Pages That Move People To Buy
Catch More Clients Using Strategic Networking
Creating Marketing Fireworks
Creating Sales Conversations
Explaining What You Do in 15 Seconds
Frugal Marketing
Get Business Now Play by the Marketing Rules
Getting Lucky with Systematic marketing
Getting Noticed by the Search Engines
GOT MEME How to Attract Your Clients and Customers Attention
How to Avoid the Marketing Blues with Your Offers
How To Generate Leads And Grow Your Business
How to Get the Right Clients and Avoid the Wrong Ones
How to Grab Attention with your Headlines
How to Keep Your Business Healthy
Is Your Marketing Full of Holes
Is Your Marketing Message Holding You Back
Is Your Marketing Strategy Killing Your Profits
Let Your Mistakes Improve Your Marketing And Your Profits
Marketing Smarter to Earn More
Moving Beyond Marketing Rituals to Increase Profits
Open the Door to More Business with Your Ideas
Overcoming Objections to Price
Overcoming Your Biggest Marketing Obstacle
Removing Obstacles to Sales
Shift to Full Power Marketing
The Key to Eliminating Objections and Increasing Sales
Use Product Research to Position Yourself as the Expert
Using Your Web Site to Grow Your Business
What Is the Most Effective Way to Advertise
What Is Your Marketing Really Costing You
WHERE TO FOCUS YOUR MARKETING
Which Of These Words Attract Your Clients
How To Measure Your Websites Perf0Rmance
Marketing Tricks or Treats
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